1. Company Information
The data controller is TLC DIGITAL LIMITED, a company incorporated in Hong Kong under registration number 76835803, registered on 22 July 2024. The registered address of the Company is RM 8, S-V, 6/F Valiant Industrial Centre, 2–12 Au Pui Wan Street, Fo Tan, Hong Kong. For privacy-related inquiries, you may contact us at info@tlc-digital.com.

2. Scope of This Policy
This Privacy Policy applies to all personal data collected through the website www.tlc-digital.com, including data submitted via contact forms and data collected automatically during website usage. It does not apply to third-party websites that may be linked from this site. We encourage users to review the privacy policies of any external resources they access.

3. Personal Data We Collect
We collect personal data that users voluntarily provide, including name, email address, company name, and message content submitted through contact forms. We may also collect limited technical data such as IP address, browser type, device information, operating system, language settings, and website interaction data. Technical data is collected for analytical, security, and performance purposes only.

4. Purposes of Processing
Personal data is processed to respond to inquiries, provide information about our services, maintain professional communication, and manage potential business relationships. Data is also used to improve website functionality, analyze usage patterns, and ensure the security and stability of the website. We do not process personal data for automated decision-making or profiling.

5. Legal Basis for Processing
Personal data is processed on the basis of user consent, the necessity to take steps prior to entering into a contractual relationship, and the Company’s legitimate interests in operating and improving its digital services. Where applicable, processing is carried out in accordance with the Personal Data (Privacy) Ordinance of Hong Kong and, for users located in the European Economic Area, the General Data Protection Regulation. Where required by law, explicit consent is obtained before data processing.

6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal and regulatory obligations. Once data is no longer required, it is securely deleted or anonymized. Retention periods may vary depending on the nature of the data and the purpose of processing.

7. Data Sharing and Disclosure
The Company does not sell, rent, or trade personal data to third parties. Personal data may be shared with trusted service providers involved in website hosting, analytics, or communication services, strictly on a need-to-know basis and subject to confidentiality obligations. Data may also be disclosed if required by applicable law or lawful requests from competent authorities.

8. International Data Transfers
As an international company, TLC DIGITAL LIMITED may process personal data on servers located outside the user’s country of residence. In such cases, appropriate technical and organizational safeguards are implemented to ensure an adequate level of data protection. Data transfers are carried out in accordance with applicable data protection regulations.

9. Cookies and Similar Technologies
The website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve website performance. Users can manage or disable cookies through their browser settings at any time. Please note that disabling cookies may limit certain website functionalities.

10. Data Security
We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, loss, alteration, or disclosure. These measures include secure hosting environments and access controls. Despite these efforts, no method of data transmission over the internet can be guaranteed as completely secure.

11. Children’s Data
This website is not intended for use by individuals under the age of 16. The Company does not knowingly collect or process personal data of minors. If we become aware that personal data of a minor has been collected, such data will be deleted without undue delay.

12. User Rights
Depending on applicable law, users may have the right to access, correct, update, restrict, or request deletion of their personal data. Users may also have the right to object to certain types of processing or withdraw consent where processing is based on consent. Requests related to personal data rights may be submitted via email to info@tlc-digital.com.

13. Changes to This Privacy Policy
The Company may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be published on this page and will become effective upon publication. Continued use of the website constitutes acceptance of the updated Privacy Policy.

14. Contact Information
For any questions regarding this Privacy Policy or the processing of personal data, you may contact TLC DIGITAL LIMITED at info@tlc-digital.com or through the contact form available on the website.